A: Yes. Many of our mobile computers are designed specifically for tough industrial and outdoor environments. We offer rugged devices that have high drop-spec ratings (meaning they can survive drops to concrete), are sealed against dust and water (with IP ratings indicating their ingress protection), and can operate in extreme temperatures. Some models are certified to military-grade durability standards. Whether it’s a dusty warehouse, a cold storage facility, or outdoor use in bad weather, we can provide mobile computers that will perform reliably under those conditions.

A: Most of the mobile computers we supply run on modern operating systems like Android. Android has become standard for many industrial handheld devices due to its user-friendly interface and broad app support. We do also have some devices that run on Windows-based platforms (for example, Windows 10 IoT or legacy Windows Mobile), depending on the needs of your business or compatibility with older systems. Our team will help you select the best OS for your situation, and we can develop or source software on those platforms as needed.

A: Absolutely. Our mobile computers support standard connectivity options such as Wi-Fi, Bluetooth and cellular data, so they can communicate with your network and backend systems in real time. We will ensure that the devices can connect to your databases or enterprise software – whether through existing mobile applications, a web interface, or via integration software. In practice, this means data collected in the field (scanned barcodes, forms, deliveries, etc.) can be synced automatically with your central system. We assist with the configuration and pairing of devices to make sure everything works smoothly with your current IT environment.

A: Yes, we have an in-house development team that can create custom applications for our mobile devices. If you have a specific workflow or data collection need that off-the-shelf software doesn’t address, we can design an app tailored to your requirements. We develop for both Windows and Android platforms, ensuring the software fits perfectly with the hardware. By having custom apps, your mobile computers can seamlessly integrate into your processes – for example, guiding your staff through inventory checks or proof-of-delivery steps – which boosts efficiency and accuracy. We work closely with you to make sure the app does exactly what you need.

A: We offer comprehensive support for all the mobile devices we supply. This includes help with setup and deployment (we can pre-configure devices, install necessary software, and get them connected to your systems), as well as user training to get your team comfortable with the new devices. Over the long term, we provide ongoing technical support and maintenance – for instance, assisting with software updates, replacing worn components like batteries or screens, and handling repairs if a device is damaged. We can also help implement mobile device management solutions if you need to control and update many devices centrally. In short, from day one through the entire lifespan of your mobile computers, we’re here to keep them running smoothly.