A: Our asset tracking solution combines easy-to-use software with the latest identification technologies. First, we help you tag your assets with durable barcode labels or RFID tags suited to your environment (we even produce custom labels in-house). Next, we deploy handheld scanners or mobile devices for your team to scan assets during check-in/check-out, transfers, or inspections. Each scan updates a centralized database (hosted on our secure Kelgray Cloud platform) in real time, so you always know an asset’s location, custodian, and history. The system can also log maintenance or calibration events and send alerts for upcoming service dates. Kelgray’s software features an intuitive dashboard where you can search and view asset details, run reports, and even see audit trails. In essence, every movement or status change of an asset is captured and visible, giving you end-to-end asset control at your fingertips.

A: Yes. We design our asset tracking solution to fit into your existing IT landscape. Our software can exchange data with or integrate into enterprise systems such as ERP, warehouse management, or maintenance management platforms via standard APIs or custom interfaces. This means asset information (like new assets, assignments, or inventory levels) can flow between Kelgray’s system and your other business software, reducing duplicate data entry and ensuring consistency across platforms. Kelgray has extensive experience working with clients’ IT teams to achieve seamless integration – in fact, our solutions are known to be “quick to integrate with rapid ROI”. By linking with your current systems, we ensure that implementing asset tracking enhances your processes rather than disrupts them, allowing you to continue using your familiar tools while gaining additional asset insights.

A: Absolutely. Whether you’re a small business tracking a few hundred assets in one location or a large enterprise managing tens of thousands of assets across multiple sites, our solution scales to fit. The software is license-based and cloud-hosted, so you can easily expand users, assets, or locations without hefty infrastructure changes. We have clients ranging from single-site operations to blue-chip organisations with complex, multi-site deployments. Additionally, we customise the system to your requirements – from configuring asset categories and fields specific to your industry, to integrating with your preferred hardware and software. Kelgray works closely with you to “deliver business solutions tailored to fit specific customer requirements”. This ensures that the tracking solution reflects your workflows (for example, adding modules for equipment maintenance or certificate tracking if needed). As your business grows or processes change, we can adapt the system so it continues to serve you perfectly.

A: We pride ourselves on providing comprehensive support throughout the entire life-cycle of the solution. During implementation, our experts will work on-site (or remotely) to install and configure the software, apply asset tags, and integrate with your systems. We then train your staff in using the scanners and software, ensuring they feel confident from day one. After go-live, our relationship doesn’t end – our client support team is just a phone call or email away to assist with any questions or technical issues. We can monitor the system proactively and provide regular updates or maintenance. Many of our customers have long-term relationships with Kelgray due to the “excellent service and support they have received”. In short, we don’t just drop off a system; we work in partnership with you throughout its use, making sure you continue to get the most value from your asset tracking solution.

A: Implementing asset tracking typically requires: asset tags or labels for each item, a way to scan those tags, and potentially a printer to create new labels. Kelgray provides all of this for a true end-to-end solution. We will recommend the best tagging method for your assets – for example, heavy-duty barcode labels for industrial equipment, RFID tags for rapid bulk scanning, or tamper-evident labels for high-security items. Because Kelgray is an authorised partner of leading barcode hardware manufacturers (and even manufactures its own labelling equipment), we can supply high-quality scanners, mobile computers, and label printers that are fully compatible with our software. We also produce custom labels in our own facility, so you can get company-branded or specialised durable tags that withstand harsh conditions. All hardware comes pre-configured and tested with the software by our team. Additionally, we ensure a reliable supply of consumables like labels and thermal printer ribbons, so you’ll never run out of the essentials needed to keep your asset tracking running smoothly.

A: Kelgray offers asset tracking as a flexible, cloud-based managed service. There’s no need for a large upfront investment in servers or software licenses. Instead, our solution is typically provided on a subscription model (for example, a monthly or annual fee per user or per asset volume). This subscription covers access to the software platform, regular updates, and cloud hosting. As noted with our Stockade inventory system, “a small monthly subscription is all it takes… ZERO capital outlay, just low monthly payments”. In other words, you can start tracking assets with minimal capital expense and predictable budgeting. We will work with you to define the right subscription plan based on your organisation’s size and needs. All hardware (scanners, printers, etc.) can either be purchased outright or included as part of a package – we’re happy to be flexible. Our goal is to provide a cost-effective solution that delivers rapid return on investment by preventing losses and improving efficiency.

A: Implementing an asset tracking system can positively impact your sustainability and environmental goals. Firstly, it reduces paper usage – audits and inventory checks that might have been done with pen-and-paper spreadsheets are now digital, and records are stored electronically rather than in filing cabinets. Secondly, by having clear visibility of assets, your company can avoid over-purchasing or redundant stock, which in turn reduces waste. You’ll use what you have more efficiently. Thirdly, asset tracking helps prolong the life of equipment: by scheduling preventive maintenance and avoiding misplacement of assets, items stay in service longer before needing replacement, cutting down on unnecessary manufacturing and disposal. Kelgray also supplies high-quality, long-lasting labels and tags, meaning you won’t be frequently discarding and replacing them. Overall, better asset management leads to a leaner operation with less waste and lower resource consumption. It’s a great example of how technology (like Kelgray’s solution) can help both your bottom line and the environment by promoting more responsible use of resources.

A: Kelgray offers a unique combination of experience, quality, and comprehensive service that sets us apart. We have been in the barcode and data capture industry for over five decades, which means we’ve encountered just about every challenge and have a proven track record. Our solutions are truly end-to-end – Kelgray is able to provide the software, the hardware, the installation, the training, and ongoing support as a single accountable provider. Many competitors might only sell software or devices, but we deliver a complete package tailored to you. Quality and reliability are at the heart of everything we do: Kelgray is ISO 9001 accredited, demonstrating our commitment to high quality standards, and also SafeContractor accredited for maintaining excellent health and safety practices. Furthermore, our “old-fashioned values” in customer service mean we build long-term partnerships – we truly care about your success and will work closely with your team to ensure the system meets your needs. Finally, our UK-based support and engineering teams can respond quickly and effectively, giving you peace of mind that your asset tracking project is in safe hands from start to finish.