Yes. Kelgray specialises in seamless integration of our labelling systems into your existing operations. We can install the equipment in-line with your current production conveyor or packaging machinery so that labels are applied with minimal workflow disruption. Our experts work with your team to connect the labelling system to your software if needed – for example, linking to your database or ERP/WMS to fetch product data for printing barcodes, batch numbers, or shipping info in real time. We also ensure compatibility with your network and production control systems. The goal is for the automated labeller to become a natural part of your line, responding to the same triggers and signals, so everything runs in sync.

Automating product labelling yields numerous benefits. Firstly, it significantly increases throughput – machines can label products much faster than manual labour and with consistent pace (modern systems can apply labels to dozens of items per minute). This means you can meet higher demand without adding staff. Secondly, it reduces labour costs and frees up employees for higher-value tasks rather than tedious hand labelling. Accuracy improves dramatically: automated systems virtually eliminate mislabels or crooked placements caused by human error. Each label is applied in the correct position with the correct information every time, which ensures compliance (no missing barcodes or warnings) and less rework due to labelling mistakes. Overall, you’ll see lower operational costs, faster throughput, and more professional packaging presentation – leading to better customer satisfaction and confidence in your products.

Yes, we can supply everything needed for your labelling operation. Kelgray is not only a provider of machines; we also have our own label production facilities. This means we can provide high-quality labels made to the exact specifications (size, material, adhesive) your application requires. We offer a wide range of label materials – from paper to durable synthetics – and can advise on the best type for your products (e.g. waterproof labels for cosmetics or food, high-temperature resistant labels for industrial parts). Additionally, we supply thermal transfer ribbons, printer printheads, and any other consumables needed. By sourcing consumables through us, you ensure they are fully compatible with the equipment and you have a single point of contact for support. Our goal is to be an end-to-end technology provider so your system runs smoothly with minimal hassle.

Kelgray prides itself on providing ongoing support for every installation. When we deliver an automated labelling system, we also offer full training to your staff on its operation and basic maintenance. Our technical support team is always on hand if you have any issues or questions. We can often provide remote assistance and troubleshooting, and if needed our engineers can visit on-site to service the equipment. We offer maintenance contracts tailored to your needs, including regular preventative maintenance visits to keep the machines in optimal condition. Because we design and build these systems, we stock spare parts and can provide them quickly. Additionally, since we value long-term partnerships, we remain engaged throughout the system’s lifecycle – from periodic software updates to scaling the solution if your production grows. Our goal is to ensure your labelling system runs reliably for years with minimal downtime.