A: Conveyors create a continuous flow in your production, which improves efficiency significantly. Instead of workers carrying items between stations or manually feeding machines, the conveyor automatically delivers each product to where it needs to be. This means your labelling, filling, or scanning equipment can operate in a steady, automated rhythm. The result is higher throughput (more products processed per hour) and more consistent timing (every item arrives at a predictable interval). Conveyors also reduce human error – with products guided directly down the line, there’s less chance of something being missed or out of order. Overall, they make the process faster, smoother, and less labour-intensive.

A: Yes, customization is a big part of our conveyor offering. We build conveyors to the size and length that fit your space and product dimensions. For example, if you have a narrow area or a curved path, we can design a conveyor to match that shape. We also select the right belt width and type based on your product – whether it’s a small vial or a large crate, the conveyor will accommodate it properly. Additionally, we can add features like guiderails (to keep small items aligned), adjustable side guides (if you run different product widths), or gating mechanisms if you need to divert or pause items. Our goal is to supply a conveyor system that slots into your process and handles your products with ease.

A: Kelgray conveyors can be designed for a wide range of product sizes and weights. Lighter-duty belt conveyors might handle items like individual packages, bottles, or components – ranging from a few grams up to several kilograms per item. For heavier loads, we provide powered roller or chain conveyors that can move large boxes, totes, or even full pallets if required (we’ll use sturdier frames and motors for these). During the planning stage, we discuss your heaviest and lightest items, and choose conveyor specifications (belt type, motor power, etc.) that cover that range with a safety margin. So whether you’re moving tiny vials or hefty cartons, we can adapt the conveyor construction to support it reliably.

A: Absolutely. We often incorporate sensors on conveyors – for instance, photoelectric sensors to detect when a product has reached a certain point. This can trigger other actions, like telling a label applicator to apply a label or a barcode scanner to read a code. Our conveyor controls can communicate with other machines via I/O signals or even network interfaces if needed. For example, the conveyor can pause momentarily until a labeller has placed a label, then resume once done. If you have a more advanced setup, we can integrate the conveyor into that control system, ensuring everything works in unison. Essentially, our conveyors are not isolated – they become an active, coordinated part of your automated line.

A: Safety is very important in conveyor design. Our conveyors typically include emergency stop mechanisms – usually pull-cords or buttons along the line that anyone can hit to immediately stop the system in an emergency. We also ensure pinch points (places where a belt meets a pulley or rollers mesh) are guarded or covered to prevent injury. Many conveyors have underside guarding so nothing can snag from below, and non-slip feet or mounts to keep the equipment stable. We can also provide light beacons or alarms that alert when there’s a jam or the conveyor stops unexpectedly, so operators can respond promptly. During installation, we’ll walk you through all the safety features and make sure the system complies with safety regulations.

A: Yes, we do. When we supply a conveyor, we stand by it with comprehensive aftercare. Our team will perform the initial setup and testing to make sure everything runs smoothly. We also train your staff on daily maintenance checks – like cleaning the belt, checking tension, or lubricating bearings on schedule. Should a belt or motor eventually need replacement, we can supply the correct spare parts quickly. We offer service contracts where our technicians come at intervals to inspect and service the conveyors, adjusting anything necessary to prevent breakdowns. And if you ever have an issue, our support line is available to assist or arrange a prompt repair. Keeping your line moving is our priority, so we’re there to help for the long term.