Maximise efficiencies in customer service, facilities and remote field service operations.
Kelgray have applications and experience in your industry; Warehousing, Transport & Logistics, Manufacturing, Field Service and Healthcare.
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| Field Service |
Let your people spend time doing what you pay them for and not filling in forms.The better your field engineers are, the more paperwork they create. This doesn't have to be the case with our handheld Field Service system, which is designed to help your staff optimise their time and be more productive and profitable.
Many field personnel arrive on site armed with reams of paper: forms, procedures, reports from previous visits, manuals and maps. Data is then manually collated, notes written up and documentation completed, before information is returned for entry into centralised systems. Service engineers typically fill out reports and post them back for billing purposes. This business model when you have a number of engineers is costly, cumbersome and time consuming. Kelgray can provide mobile devices to control your engineers including job allocation, parts/inventory control, routing, communication, navigation and much more.
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